Making IT: Greg Johnson

Posted on June 20, 2018 at 9:00 AM UTC

Making IT is a monthly Question and Answer article featuring the people who make IT games possible. From game designers, to sound engineers, to programmers, each role is vital to the production and success of each slot Incredible Technologies produces. Players and customers see the polished, finished product, but rarely have a chance to peek behind the curtain and understand the people or the process that make their favorite games happen. Making IT is the spotlight on the creative minds that make IT games incredible.

Greg Johnson, Technical Writer

Q: How long have you been at IT? In this role?
A: 10 years in July

Q: What’s your favorite part of working at IT?
A: I know it probably sounds trite, but I really enjoy the people here. It is a unique bunch, and everybody brings something different to the table, so I usually enjoy working with them. I have worked in other environments and there is just a great vibe about this place that totally clicks.

Q: How did you get into technical writing?
A: Oh, boy…well, that is a twisted tale. I started out in journalism and book publishing then moved into teaching English in Asia. While there I came across ‘technical writing’ in a web search or something. Honestly, I don’t even remember. I ended up taking a UC-Berkeley extension course in technical writing and decided to give it a go. I worked for Abbott Labs and Linde (formerly BOC) for about eight years before starting at IT.

Q: How do you explain to others what you do?
A: I translate geek speak into English.

Q: Why is what you do important for casino gaming development?
A: I like to think that I provide tools and knowledge for people who didn’t realize that they needed them until they do. I realize that nobody reads technical writing for enjoyment. However, they do use technical writing to install cabinets on casino floors, find a progressive identification number, set a bet level or find out more about how a specific feature in a game works. I provide a conduit between development and the customers, and our technicians.

Q: Do you have a favorite IT game?
A: I still love Golden Tee. It’s sort of timeless. I wish I had been around for Ninja Clowns, though. It would have been great to see that one in action!

Q: Did you play slot machines or gamble before you started working here? Do you now?
A: I always liked table games: Craps and Blackjack. My wife is more interested in slot machines. I probably know a little too much about the math now.

Q: Have you learned anything about the gaming industry that surprised you or struck you as interesting?
A: Yes, but if I told you I’d have to kill you. I’ll just say this: The industry is full of surprises.

Q: Did you ever think you’d be working in this industry or have this job?
A: Absolutely not. I could not have predicted it at all.

Q: What’s your dream slot machine? Maybe a theme or feature that wouldn’t appeal to anyone else, but you’d play the heck out of it. (No, one that only produces wins is not a valid answer.)
A: I know the licensing would be crazy, but I’d love to see a Grateful Dead slot. A New Orleans-themed slot with a lot of Dixieland Jazz and/or Voodoo would be fun, also. I think music and sounds can be a great draw. My wife used to love playing the old “I Dream of Jeannie” slot just to hear the voice of Barbara Eden and her famous tagline.


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